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"I look forward to future training and certifications from Five9." Parker Welch IT Help Desk BSI Financial Services
Knowledgeable administrators and supervisors are vital to your call center's success. Our online training program provides a solid foundation for day-to-day activities in the call center and charts a course for ultimately becoming Five9 certified. Five9 offers live, online, instructor-led training sessions focused on the specific virtual call center functionality that your administrators and supervisors need to effectively manage your call center.
Ready to start? Sign-in to the customer service portal.
Mastery of the basic concepts necessary to administer your call center is key to your ongoing success.
Five9 offers the Administrator Certification program to test and prove those skills. Candidates participate in an online, self-guided, self-paced program which culminates in a rigorous certification examination to establish proficiency. All of Five9's Professional Services consultants and Customer Support representatives are Five9 Certified.
Five9 offers certification and curriculum for inbound, outbound and blended call center operations. The right certification track for you depends on your call center paradigm and operations.
Getting certified is as simple as 1-2-3:
Ready to get Five9 Certified? Sign-in to the customer service portal and select "Customer Support" and then "Certification and Training."
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