Auto Dialer

Auto Dialer Software for Automated Calling

The Five9 cloud-based Auto Dialer system serves a wide variety of voice message broadcasting needs. With Five9 automated calling, you can efficiently reach your contacts to provide important information, leveraging our solution across applications such as marketing messages, product updates, order status and delivery notifications, appointment reminders, political messages, and more.

With our cloud-based autodialer you get all the benefits of a traditional premise-based dialer, but without the costs, delays or headaches. The Five9 Auto Dialer enables you to:

  • Quickly start your automated calling campaigns
  • Increase productivity by automating routine outbound calls
  • Increase up-sell and cross-sell opportunities
  • Increase customer loyalty with reminders and notices
Auto Dialers and Automated Calling Demo

Cloud-based auto dialer software
Eliminate the hassle and expense of your outdated infrastructure, including standalone auto dialer systems that take up space. Five9 offers all the functionality of traditional on-premise autodialer systems, with all the cost savings benefits of cloud computing. Five9's cloud-based autodialer is easy and inexpensive to use.

Get your message out to your customers
The world's leading cloud-based outbound call center software enables your company to automate outbound calling to your customers, lowering your costs. With Five9 doing the dialing through automated calling, every time you call your contacts it improves your bottom line.

Auto Dialer Features

Voice Message Broadcasting

Use the Five9 Auto Dialer system to deliver automated messages to your contacts for low-cost appointment reminders, order status updates, and more.

Campaign and List Management

Operate multiple auto dialer campaigns using one or more lists, with robust contact filtering and dialing parameters.

DNC Compliance

Comply with applicable automated calling regulations by handling do-not-call (DNC) requests across your outbound and inbound operations.

Data Import for Automatic Dialers

Easily import outbound and automated calling lists and autodialer contacts with a user-friendly wizard or automatically via FTP.

Contact History Database

Maintain contact information and call activity so that it's available for IVR applications and at agents' fingertips while handling calls.

Historical Auto Dialer Reporting

Gain insight autodialer into call center performance, using over 100 customizable reports on ACD Queues, Agents, Calls, Campaigns, and more.

Real-Time Reporting for Automated Calling

Use personalized dashboards, views and alerts to monitor automated dialer and real-time call center statistics on ACD Queues, Agents, and Campaigns.

Auto Dialer Cloud APIs

Build advanced autodialer software integrations between Five9 on-demand call center software and other enterprise software applications.

Automated Calling Text-to-Speech

Provide dynamic information to your contacts by automatically converting text data into spoken words.

 All Virtual Call Center Features