Data Import

Easily and automatically import lists and contacts

Five9 provides essential data import tools to ensure that calling lists and contacts can be uploaded accurately and as frequently as desired. Using automatic scheduled FTP file transfers or a user-friendly wizard, Five9 administrators can import .csv-formatted files to add, update or remove calling list records and contacts. Unique identifiers or a phone number can be used to ensure contact information is consistent and doesn't contain duplicate records. Existing contacts can also be automatically added to lists via scheduled reports, enabling targeted campaigns based on contact details and call history. Data is imported in the background, so administrators can continue working on other tasks. A summary of the data import results is provided to the administrator when the import is completed, and the results can also be sent to one or more email addresses.

 

Learn More About Five9 Data Import Capabilities

Five9 provides many valuable resources on this website to help you learn more about data import with Five9. We encourage you to browse our website and download additional information to help you learn more about our technology and products.

 Outbound Call Center Datasheet 

 Predictive Dialer Datasheet 

 Total Cost of Ownership Benefits of a Hosted Solution 

 

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