PBX

Add Five9 On-Demand Call Center Software to your existing PBX infrastructure

If you're a small or medium-sized business looking for a hosted PBX solution, you should also consider whether you will require call center software. Or, if you already have a PBX, consider using Five9 software to power your call center operations. High-performing sales, service and support organizations leverage integrated PBX and call center solutions to drive user productivity and keep costs low.

 

Advanced CTI, IVR, ACD and Predictive Dialing for your PBX

As the leading provider of on-demand call center software, Five9 is partnered with a number of leading on-demand PBX providers and offers multiple options for interoperating with PBX platforms. You can add the Five9 hosted call center software to your existing or new PBX infrastructure for advanced CTI, IVR, ACD, Predictive Dialing, and more. Agents can use their PSTN phone lines for their PBX, or for a SIP-based connection with Five9 they can use a VoIP gateway that is connected to the PBX.

PBX integration options

With convenient PBX integration options to quickly and easily deliver CTI, IVR, and ACD capabilities on top of your existing telephony infrastructure, Five9 can deliver a low-cost alternative to expensive on-premise call center technology, providing all the same productivity and cost savings benefits.

Learn More About PBX

Five9 provides many valuable resources on this website to help you learn more about integrating Five9 on-demand call center software with your PBX. We encourage you to browse our website and download additional information to help you learn more about our technology and products.

 Inbound Call Center Datasheet 

 ACD Datasheet 

 Total Cost of Ownership Benefits of a Hosted Solution 

 

Success Story