Progressive Dialer

Use the Five9 Progressive Dialer to eliminate unproductive calls

Five9 provides the market-leading hosted progressive dialer to automate your outbound calling campaigns and boost employee productivity. In any industry, when you regularly make outbound calls to your customers and are looking for ways to improve your productivity, the Five9 progressive dialer can help. Because the software is hosted, it's easy to set up and use. And, because it is available on-demand, you only pay for the capacity you need, easily adding capacity as your business grows.


Automate your outbound dialing

A progressive dialer does all the heavy lifting for you automatically: it runs through your calling lists across multiple campaigns, automatically detects answering machines and busy signals, and enables you to avoid your "do-not-call" numbers. Since every dropped call has a significant negative consequence, progressive dialing enables you to control the pace of phone calls according to agent availability, dialing one phone number at a time when an agent becomes available.

Maximize business results

With easy-to-use settings for answering machine detection, list priority and ratios, contact filtering, sorting and more, you can fine-tune the Five9 progressive dialer to maximize your business results.

Learn More About the Five9 Progressive Dialer

Five9 provides many valuable resources on this website to help you learn more about the benefits of using our on-demand progressive dialer. We encourage you to browse our website and download additional information to help you learn more about our technology and products.

 Outbound Call Center Datasheet 

 Predictive Dialer Datasheet 

 Total Cost of Ownership Benefits of a Hosted Solution 


Success Story