Use text-to-speech to provide dynamic information to callers

An essential part of any self-service or IVR application is the ability to provide dynamic information to your contacts by automatically converting text data into spoken words. With Text-to-Speech, you can enable your IVR applications to repeat callers' input, provide order status and account information, appointment details, and more. The Five9 IVR is a feature provided by the Inbound Call Center, and supports DTMF input, robust options for call variables, data queries via web services, branching logic, seamless integration with the Five9 ACD, and an easy-to-use graphical designer for all your IVR Scripts and call flows.


Comprehensive text-to-speech and IVR

Five9 offers a comprehensive hosted IVR solution for inbound call centers. By utilizing our Text-to-Speech technology inside your IVR applications, you'll be able to meet or exceed your callers' expectations, delight your customers, and set your company apart from the competition.

Learn More About Five9's Comprehensive Text-to-Speech Features

Five9 provides many valuable resources on this website to help you learn more about integrating Five9 on-demand call center software with your PBX. We encourage you to browse our website and download additional information to help you learn more about our technology and products.

 Inbound Call Center Datasheet 

 ACD Datasheet 

 Total Cost of Ownership Benefits of a Hosted Solution 


Success Story