Voice Message Broadcasting

Automatically broadcast voice messages and appointment reminders

The Five9 Auto Dialer allows your call center to comply with regulations while delivering pre-recorded messages to a mass audience. Its voice message broadcasting capability dials your calling lists, detects answering machines and busy signals, avoids ""do-not-call"" numbers and allows called parties to add themselves to the DNC list, and can connect a live contact to an agent when needed. Since it uses the same IVR capabilities that power the Five9 Inbound Call Center, you can leverage sophsticated call handling features such as text-to-speech to personalize your messages.

 

Be proactive with your customers

By leveraging the Five9 Auto Dialer for voice message broadcasting, you will be able to automate the routine calls that currently add to your staffing costs. Additionally, you will be able to provide more proactive updates to your customers, leading to improved customer satisfaction and retention.

Learn More About Voice Message Broadcasting

Five9 provides many valuable resources on this website to help you learn more about voice message broadcasting with Five9. We encourage you to browse our website and download additional information to help you learn more about our technology and products.

 Auto Dialer Datasheet 

 ACD Datasheet 

 Total Cost of Ownership Benefits of a Hosted Solution 

 

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