VoIP — Voice over IP

Use VoIP for crystal-clear phone calls

Five9 allows you to make the move to a VoIP call center on your terms, using either a VoIP gateway or the built-in Agent Softphone based on SIP (Session-Initiation Protocol, the leading standard for VoIP communications). As a result, no phone lines are required for users and there are no long distance fees between users and the system, leading to a significant reduction in operational costs.

 

Reduce costs with VoIP

With over ten years of experience deploying and using internet telephony and call center VoIP, Five9 can help you make the move to VoIP and streamline your operational costs. Our professional services and customer success teams use advanced network assessment tools to verify your available bandwidth and identify potential network latency issues to ensure high quality of service (QoS) and crystal-clear conversations with your customers.

Learn More About Voice over IP (VoIP)

Five9 provides many valuable resources on this website to help you learn more about Voice over IP (VoIP). We encourage you to browse our website and download additional information to help you learn more about our technology and products.

 Blended Call Center Datasheet 

 Predictive Dialer Datasheet 

 ACD Datasheet 

 Total Cost of Ownership Benefits of a Hosted Solution 

 

Success Story