Recent Updates

The twenty latest news items and free resources that have been posted on this site.

Why Cloud? Can the Cloud Deliver More Up-time? White Paper April 19, 2013 Noted analyst and industry authority Sheila McGee examines the underlying factors that affect contact center infrastructure uptime, then examines whether cloud- or premise-based contact centers offer greater uptime.
Five9 Adapter for Salesforce Datasheet Brief March 19, 2013 This datasheet provides an overview of the benefits of the Five9 Adapter for Salesforce.

Increase sales, marketing and support productivity with an adapter that unifies Salesforce with telephony functions on the agent desktop.
DirectBuy San Diego Case Study February 22, 2013 DirectBuy uses Power Dialer to enhance its outbound calling efforts.
Five9 Blended Call Center Datasheet (Spanish) January 29, 2013 This datasheet provides an overview of the benefits of blended call center software from Five9.
Five9 Inbound Call Center Datasheet (Spanish) Brief January 29, 2013 This datasheet provides an overview of the benefits of inbound call center software from Five9.
Five9 Outbound Call Center Datasheet (Spanish) Brief January 28, 2013 This datasheet provides an overview of the benefits of outbound call center software from Five9.
NJ 2-1-1 Case Study January 25, 2013 When Hurricane Sandy struck, NJ 2-1-1 counted on Five9 to preserve access to critical information and resources.
Innovation Award 2011 Award December 27, 2012 The TMC Labs has named Five9 a winner of the TMC Labs Innovation Award 2011.
America's Fastest Growing Private Companies 2011 Award December 27, 2012 Inc 500 has declared Five9 one of the fastest growing companies in America in 2011
2011 Fastest Growing Companies in the East Bay - #20 Award December 27, 2012 The San Francisco Business Times has annouced FIve9 as one of the fastest growing private companies in the East Bay in 2011
2011 Largest Private Companies in the Bay Area - #93 Award December 27, 2012 SF Business Times has recognized Five9 as one of the fastest growing private companies in the Bay Area.
Patrners in Progress Award 2012 Award December 27, 2012 Professional Association for Customer Engagement(PACE) recognizes Five9 as a partner in progress award winner for 2012
Five9 Wins Cloud Computing Excellence Award Press Release December 19, 2012